IMPACT
in the Southern Hills
Your Generosity in Action
The 211 Helpline Center is a lifeline for individuals across South Dakota, providing vital connections to resources and support, no matter the distance.
A recent call from a resident in Custer highlights the power of this service. Concerned about his elderly mother living in Pierre and her ability to continue driving safely, he turned to 211 for help. With compassion and expertise, the 211 staff quickly identified transportation options available in Pierre and shared the necessary information with the caller.
This small yet impactful act not only provided peace of mind to a worried son but also ensured his mother could access safe and reliable transportation. It’s a reminder that even seemingly small challenges can feel overwhelming without the right resources — and the 211 Helpline Center is there to bridge those gaps.
Thanks to generous donors like you, United Way of the Black Hills is able to make stories like this possible!